{"id":5687,"date":"2024-09-17T16:18:31","date_gmt":"2024-09-17T16:18:31","guid":{"rendered":"https:\/\/kora.ua\/?page_id=5687"},"modified":"2025-02-24T21:28:56","modified_gmt":"2025-02-24T21:28:56","slug":"popular-questions","status":"publish","type":"page","link":"https:\/\/kora.ua\/en\/customers\/popular-questions\/","title":{"rendered":"Popular questions"},"content":{"rendered":"<section class=\"full-img-info \" >\n\t<div class=\"container\">\n\t\t<div class=\"section full-img-info__bg\" style=\"background-image:url(https:\/\/kora.ua\/wp-content\/uploads\/2025\/02\/care-bg-1920x645.png);\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"section full-img-info__info\">\n\t\t\t<p class=\"section full-img-info__title medium-title\">Frequently Asked Questions<\/p>\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"faq-custom-block\"><div class=\"container\"><div class=\"faq-wrap\"><div class=\"left-col\"><div class=\"sticky\"><ul class=\"faq-categories\"><li><a href=\"\" data-section=\"faq-cat0\">1. General questions<\/a><\/li><li><a href=\"\" data-section=\"faq-cat1\">2. Payment &#038; Delivery<\/a><\/li><\/ul><p>We are always happy to help you! If you have any questions or doubts, contact our customer support service and we will answer as soon as possible:<br\/><br\/>\u2022 Email address: <a href=\"http:\/\/&#x435;-shop@kora.ua\">\u0435-shop@kora.ua<\/a><br\/>\u2022 Phone: +38 068 597 20 90.<br\/>\u2022 WhatsApp\/Telegram\/Viber: +38 068 597 20 90.<br\/>\u2022 <a href=\"https:\/\/www.instagram.com\/_kora_ua?igsh=OWdvZGV4ajdvb2Mw\">Instagram Direct<\/a> @_kora_ua<br\/>\u2022 <a href=\"https:\/\/facebook.com\/korainternetshop\">Facebook messages<\/a> (Knitting factory &#8220;Kora&#8221;)<br\/><br\/>Working hours of the customer support service:<br\/>from Monday to Saturday from 10:00 to 20:00 Ukrainian time, excluding holidays.<br\/>Outside these hours, as well as on holidays, our team is also available, but may respond with slight delays depending on the time of the call.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><p>Write to us and we will contact you soon<\/p><p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13197-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13197\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5687#wpcf7-f13197-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"13197\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13197-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-form\">\n\t<div class=\"form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" id=\"phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p><\/div><\/div><div class=\"right-col\"><div class=\"faq-section\" id=\"faq-cat0\"><p>1. General questions<\/p><div class=\"faq-item\"><div class=\"faq-question\"><span>Question 1<\/span><button>+<\/button><\/div><div class=\"faq-answer\">Answer 1<\/div><\/div><div class=\"faq-item\"><div class=\"faq-question\"><span>Question 2<\/span><button>+<\/button><\/div><div class=\"faq-answer\">Answer 2<\/div><\/div><\/div><div class=\"faq-section\" id=\"faq-cat1\"><p>2. Payment &#038; Delivery<\/p><div class=\"faq-item\"><div class=\"faq-question\"><span>Question 1<\/span><button>+<\/button><\/div><div class=\"faq-answer\">Answer 1<\/div><\/div><div class=\"faq-item\"><div class=\"faq-question\"><span>Question 2<\/span><button>+<\/button><\/div><div class=\"faq-answer\">Answer 2<\/div><\/div><\/div><\/div><\/div><\/div><\/section><p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5394,"menu_order":122,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5687","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Popular questions | Ukrainian knitting factory \u00ab\u041a\u041eR\u0410\u00bb<\/title>\n<meta name=\"description\" content=\"General questionsQuestion 1Answer 1Question 2Answer 2Payment &amp; 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